Support Policy Page
Customer Support Policy
At ABH By AATHIRA, we are committed to providing exceptional service along with our freshly crafted delights. Your satisfaction is our priority, and we are here to assist you at every step of your journey with us.
1. Support Availability:
Our customer support team is available Monday – Saturday, 10:00 AM – 7:00 PM (UAE time)
You can reach us via:
? Email: support@abhdubai.com
? Phone/WhatsApp: +971556757760
2. Response Time:
We aim to respond to all inquiries within 24 hours during working days.
Urgent concerns related to ongoing or same-day deliveries will be prioritized.
3. Order Assistance:
For any issues with your order (delays, delivery concerns, wrong/missing items), please contact us immediately with your order number and supporting details (such as photos, if applicable).
4. Feedback & Complaints:
We welcome your feedback to continuously improve our products and services.
If you have a complaint, please allow us the opportunity to resolve it in a fair and timely manner.
5. Commitment:
Our goal is to ensure every experience with ABH By AATHIRA is smooth, reliable, and enjoyable.
While our products are perishable and handmade, we promise to handle every concern with care, respect, and transparency.
Welcome to ABH by Aathira
ABH By AATHIRA brings you a refined blend of elegance and sweetness, freshly crafted to make every moment unforgettable. Based in Dubai, we create indulgent experiences with no compromise on quality.
